Becoming More Adaptable & Resilient with Design Thinking Mindsets
Right now, we all need to strengthen our natural ability to turn things “right side up.” Whatever the challenges – in life, work, or community – we need a new mindset and new tools that will help us manage and harness disruption in new and empowering ways.
Business & Arts NL and DesignThinkers Group Canada are pleased to present this four-part, interactive exploration of mindsets essential to Design Thinking, a human-centered approach to addressing complex issues. This online series will be facilitated by experienced coaches and will focus on real-world applications.
Each session is a stand-alone offering. Participants are encouraged to complete the full program, or can choose to register for one or more individual sessions.
In every 2-hour session you will:
- Engage with other participants
- Put new mindsets & tools into practice
- Have time for reflection and questions
- See how to put your skills to work
The Sessions
NOVEMBER 10
EMPATHY: THE COMPASSIONATE MINDSET
Create more impactful, relevant, and adopted solutions. The deeper one delves into true understanding and the more one remains curious about unraveling challenges, the greater the leap in innovation.
In this session you will learn how to develop a beginner’s mind. See how human-centered research techniques can underpin breakthrough ideas and build a foundation for sustainable success.
NOVEMBER 12
CRITICAL THINKING: THE OBSERVER’S MINDSET
Synthesis, not analysis, helps you better understand the value you can create. This mindset is about learning to broaden your perspective.
In this session you will learn how to be a scientist and an artist. You’ll learn methods for identifying biases, beliefs, and patterns; disrupting your thinking; and how to transform observations to insights. This session is a whole-brain workout.
NOVEMBER 17
CURIOSITY: THE EXPLORER’S MINDSET
The unfettered mind is adept at divergent and lateral thinking. The unbound mind allows us to listen, explore, and consider new ideas. This is about how you let go of your preconceived ideas, and how to engage and interact using a more human-centered approach. It is about building consensus based on goodwill and altruism, instead of coercion.
In this session you’ll learn how to collaborate and build on the ideas of others. You’ll also get braver about thinking wrong.
NOVEMBER 19
ADOPTION: THE INVENTOR’S MINDSET
Learning the power of iteration and prototyping creates tipping points that generate the traction needed for adoption. Face it, an idea has no value until it is brought to life.
In this session you will bring your inventor mind. Learn how to get shared understanding of your ideas quickly, and gain confidence inviting critical feedback. These are crucial skills for transforming ideas into relevant and impactful innovation.
Meet Your Coaches

Adriana Dolnyckyj
Founding Partner, DesignThinkers Group Canada
Adriana helps leaders solve complex challenges and reinvent service experiences to gain competitive advantage. She brings strategy and marketing experience at the executive-level, in both B2B and B2C markets, locally and globally. Now using Design Thinking, she works with clients such as RBC, USAID, SwissRE, ALC, and Events East.

Pate brings a unique approach to leadership and resilience coaching, focused on positive social change and making a difference. He has had a long career in management consulting with Fortune 500 companies such as Coca-Cola and Starbucks, NGOs, and start-ups.

Pamela Scott-Crace
Senior Associate, DesignThinkers Group Canada
Pamela draws experience from a background in storytelling and community leadership. Her coaching benefits from her career as a magazine editor and teacher. She’s the past chair of the Creative Nova Scotia Leadership Council.
Registration fees for this series are subsidized by Business & Arts NL thanks to funding provided by the Government of Canada, through the Atlantic Canada Opportunities Agency, and by the Government of Newfoundland and Labrador, through the Department of Tourism, Culture, Industry, and Innovation.